Effective Date: July 21, 2026
Welcome to Abhijay Travel. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Travel preferences
- Other information you voluntarily provide through our enquiry forms
Booking Information
- Tour preferences
- Number of travellers
- Booking details
- Payment-related information (processed securely through payment providers where applicable)
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Website usage information
Communication Data
- Messages sent through our contact forms
- Emails
- Phone or WhatsApp enquiries
- Customer support communications
How We Use Your Information
We use your information to:
- Process travel enquiries and bookings
- Provide travel-related services
- Communicate regarding your enquiry or booking
- Respond to customer support requests
- Improve our website and customer experience
- Measure website performance
- Prevent fraud and maintain security
- Send important service updates
- Send promotional offers and travel updates where you have chosen to receive them
- Comply with applicable legal obligations
Sharing With Service Providers
We do not sell or rent your personal information.
We may share your information with trusted third parties only where necessary, including:
- Hotels and accommodation partners
- Transport providers
- Tour operators
- Payment service providers
- Technology providers that help us operate our website
- Government authorities where required by applicable law
These service providers are permitted to use your information only for the services they perform on our behalf.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyse website traffic
- Measure marketing performance
- Enhance user experience
You can manage cookies through your browser settings or our cookie preference settings where available. Disabling certain cookies may affect some website functionality.
Meta Pixel and Conversions API
We use the Meta Pixel and Meta Conversions API, technologies provided by Meta Platforms, Inc., to understand how visitors interact with our website, measure the effectiveness of our advertising campaigns, improve our services, create advertising audiences, and show more relevant advertisements on Meta platforms such as Facebook and Instagram.
Depending on your interaction with our website and the configuration of these tools, information collected or shared may include your IP address, browser and device information, cookie identifiers, referring URL, pages visited, button clicks, enquiries, form submissions, booking-related actions, and other website interaction data.
When you voluntarily provide information such as your name, telephone number, or email address through our forms, some of this information may be securely encrypted or hashed and shared with Meta for advertising measurement and matching purposes, where applicable.
Meta may process this information in accordance with its own privacy policies and terms. We do not intentionally share sensitive personal information with Meta through these advertising tools.
We use this information for the following purposes:
- Measuring website visits, enquiries, and bookings
- Understanding the performance of our advertisements
- Improving our website and marketing campaigns
- Creating and measuring remarketing audiences
- Showing advertisements that may be more relevant to users
You may manage your cookie and advertising preferences through our cookie consent settings, your browser settings, and the privacy or advertising settings available in your Meta account.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Complete bookings
- Comply with legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymised where appropriate.
Data Security
We implement reasonable technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable methods to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
User Rights and Choices
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request information regarding how your data is used
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page along with the revised Effective Date.
Contact Information
If you have any questions regarding this Privacy Policy or how we collect and use your personal information, please contact us:
Abhijay Travel
Email: info@abhijaytravel.com
Phone: 7400459300
Address: 3rd Floor, Shop No 2, Railway Rd, near Liberty, opposite Govt Girl Sr.Sec School, Sadar Bazar, Karnal, Haryana 132001
Contact Page: https://abhijaytravel.com/contact/
